Helpdesk Translation
Break language barriers in customer support. Instantly translate tickets and reply in your customer's language - all within Odoo Helpdesk.
Instant Translation
Translate tickets with one click
Smart Replies
Reply in customer's language
History Tracking
All translations saved per ticket
Smart Caching
Avoid duplicate API calls
Seamless Multilingual Support in 3 Steps
Handle international tickets effortlessly
Receive a Foreign Language Ticket
A customer submits a ticket in their native language. No problem - your support team can handle it regardless of the language.
- Support any language your customers speak
- No language skills required from agents
- Automatic language detection
- Set customer's preferred language
Translate with One Click
Click the "Translate" button to instantly convert the ticket description to your language. Understand the customer's issue in seconds.
- Translate description, subject, or messages
- Quick translate to your preferred language
- Preserves original text for reference
- Rich text and HTML support
Reply in Customer's Language
Write your reply in your own language, preview the translation, and send it in the customer's language. They receive support in their native tongue.
- Compose in your language, send in theirs
- Preview translation before sending
- Option to include original message
- Remembers customer's language preference
Global Support Made Easy
Expand your customer support to any market without hiring multilingual staff. Your team can provide excellent support in any language.
Serve Any Customer
Don't turn away customers because of language. Support anyone, anywhere.
Faster Resolution
No waiting for translators. Understand and respond instantly.
Better Experience
Customers appreciate support in their native language.
Cost Effective
No need to hire multilingual staff. AI handles translation.
Powerful Translation Tools
Translate Descriptions
Instantly translate the full ticket description to understand customer issues in any language.
Quick Translate
One-click translation to your preferred language. No dialog needed for fast workflows.
Reply Wizard
Compose, preview, and send translated replies. Include original message optionally.
Translation History
Every translation is saved. Review past translations anytime from the ticket.
Smart Caching
Identical text translations are cached. Save API credits on repeated translations.
Token Tracking
Monitor your AI token consumption per translation. Stay in control of costs.
Built for Odoo Helpdesk
Works directly within your existing helpdesk workflow
Ticket Form
Translation button appears right above the description. Translated text displays inline.
Chatter Messages
Translate any message in the conversation thread. Keep context across languages.
Smart Button
See translation count at a glance. Access full history from the ticket header.
Ready to Go Global with Your Support?
Start providing multilingual customer support today. No language skills required - just install and translate.